How to fix SmoredBoard Stuck on Splash Screen

The Problem

The SmoredBoard application becomes unresponsive, remains stuck on its splash screen during startup, or fails to open with the error: "An error occurred while setting audio devices based on the profile. Please check your profile settings or contact support at support@smoredboard.com"

Option 1: Delete Application Data Folders

This fix only works on SmoredBoard version 1.0.3.5 and older.

1. 1. Open the AppData\Local folder

   Press Win + R to open the Run dialog, then type:

   %localappdata%

   Or navigate manually to:

   C:\Users\[YOUR USERNAME]\AppData\Local
2. 2. Delete the "Smored" folder

   Find the folder named Smored and delete it.

3. 3. Delete the "SmoredBoardNewUi" folder (if it exists)

   Look for a folder named SmoredBoardNewUi. If you find it, delete it as well. This folder may not exist on all installations.

4. 4. Restart SmoredBoard

   Launch SmoredBoard again. It should now open successfully with fresh settings.

Option 2: Reset Settings While Preserving Profiles

If Option 1 doesn't work, try this more thorough fix. This involves resetting the application settings while preserving user profiles through a manual backup and restore process.

1. 1. Backup Your Profiles

   Navigate to your profiles folder at:

   C:\Users\[USER NAME]\AppData\Local\SmoredBoard\SmoredBoard Profiles

   Copy all files to a safe location elsewhere on your computer.

2. 2. Uninstall the Application

   Remove SmoredBoard completely. When prompted, select the option to delete all profiles and settings to clear any corrupted configuration files.

3. 3. Reinstall

   Download and install a fresh copy of SmoredBoard from the official website.

4. 4. Restore Your Profiles

   Copy the backed-up files from step one back into:

   C:\Users\[USER NAME]\AppData\Local\SmoredBoard\SmoredBoard Profiles